Refund policy
Return and Refund Policy:
Thank you for shopping with us for your bath accessories needs. We want to ensure your satisfaction with every purchase. Please read our return and refund policy below:
1. Returns:
- If you are not completely satisfied with your purchase, you may return the item within 14 days of receiving it.
- The item must be unused, in its original packaging, and in the same condition as when you received it.
- To initiate a return, please contact our customer service team at [+91 9727340148] to receive a return authorization.
- Customers are responsible for return shipping costs unless the item is damaged or defective.
2. Refunds:
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a 7working days, depending on your payment provider's policies.
3. Exchanges:
- If you would like to exchange an item for a different size or color, please contact our customer service team to arrange for an exchange.
- Exchanges are subject to availability. If the desired item is not available, a refund will be issued instead.
4. Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately with photos of the product and packaging. We will work with you to resolve the issue promptly.
We strive to provide excellent customer service and want you to be happy with your purchase. If you have any questions or concerns about our return and refund policy, please don't hesitate to contact us.
Thank you for shopping with us.!